Hospitality

Hospitality

taking Hospitality to the next level

Cannabis Retail Store, Liquor Retail Store, a pub, night club, restaurant, hotel or have a Special Event Liquor License, Sting Hospitality can help. If you want to improve customer service, be in Compliance, screen, train and/or evaluate your staff. Below is a list of the Sting Hospitality Services we have developed over the past decade to help improve your business:

sting Hospitality Services

Make sure your staff are following Liquor, Cannabis and/or Tobacco Compliance. Show your due diligence, by testing them before the government comes in and does their “stings”. Click here for more info.

If you are worried about employee theft? We will send in an undercover agent to perform a bar spot audit, recording every drink that passes the bar for one hour and we will compare that to your journal tape. There’s a variety of other integrity testing to be done as well. Click here for more info.

We have trained our shoppers to evaluate your business onsite, your website’s virtual storefront, and/or over the phone and make a purchase or engage your services and report back on their experience and observations. We can also do a Competition Check to see how their customer service stands up compared to yours. Click here for more info.

Hospitality Toolbox Training – 10 minute training on everything hospitality from Checking ID to Refusing Service. Click here for more info.

To add to our Bar Spot Audits, we also do Workplace Investigations to help you figure out issues with discrimination, bullying and harassment, sexual harassment, workplace misconduct, workplace violence, social media misconduct and employee theft. Click here for more info.

Sting is accredited to do Basic Security Training (BST) and has a special program setup for Hospitality. Get your Door Staff, Night Club Security and LRS and Cannabis Retail Security licensed today! Click here for more info.

Other services you may be interested in

Screen your new employees or a business you are thinking about partnering up with. We will dig deep to make sure you are dealing with who they say they are.  Click here for more info.

Fingerprints for security licence, employment, government clearance, alcohol/cannabis. We are mobile and can come to your location. Click here for more info.

Interested in becoming a private investigator? Sting is accredited in BC, AB, SK and MB to give Investigator Training. Our online version of the Alberta Investigator Training works as the equivalent to the BC version and is accepted in all 4 provinces. Click here for more info.

This course is intended for a newly hired Supervisor, a person promoted to a Supervisor or Manager position, and people looking to improve their Communication, and Decision Making skills. Click here for more info.

We are security consultants with decades of experience in security, are accredited trainers with the patience to make sure you are taught correctly and also a full suite investigations agency with an active mystery shop company that can check at any time from a consumer’s point of view. Click here for more info.

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Classroom and Online Training
Hospitality

TRAINING ACADEMY

Sting provides specialized classroom and online training for beginner, advanced, and customized training programs for individuals, retail businesses, corporate clients, hotels and bars, and other private security companies.  We develop customized programs in both online (web-based) and classroom (face-to-face) environments. We also travel to provide

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Hospitality

INVESTIGATIONS

SEGI is a full suite investigations agency and does the perfect combination of both business and personal investigations. Our business investigations include our widely acclaimed Mystery Shopping Compliance Programs, Workplace Investigations and Integrity Testing for employee theft. Our personal investigations include tenant screening, background searches

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Hospitality

MYSTERY SHOPPING

Mystery Shopping has been happening since the 1940’s. It started with private investigators going primarily into banks and retail stores to assess the employees’ integrity. Sting is a licensed investigations agency, accredited to train private investigators for licensing in 4 provinces in Canada. We know

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Compliance Checks

Compliance Checks

Due Diligence is not something you want to skip ALCOHOL, CANNABIS AND TOBACCO COMPLIANCE DON’T RISK A $7500 FINE, CLOSURE OR A LAWSUIT! COMPLIANCE CHECKS – our youthful looking agents (under 25) conduct Liquor and Cannabis Board Regulation compliance checks of your licensed establishments; verify

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AUDITS AND INTEGRITY TESTING

Bar Spot Audits and Integrity Testing

Sting conducts clandestine bar spot checks of bartenders and servers working in licensed liquor establishments. We conduct a series of integrity tests to determine employee theft or misappropriation of revenue or other misconduct.

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Hospitality

Staff Online Training

Training your staff made easy with Sting! STAFF TRAINING AND TESTING PROGRAMS – DONE RIGHT FROM THE START.  Online Training saves time and cuts down on high costs associated with classic methods of training. With widespread Internet access, a more computer savvy workforce, and superior

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Hospitality Courses

Mystery Shopper Training (FREE)

Mystery Shopper Training (FREE) Why not get paid to go for lunch? Mystery shopping companies are hired by businesses to make sure their staff are trained right and are giving their best customer service. The mystery shoppers are hired to simply give a customer’s point

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Exam Prep for SERVING IT RIGHT (SIR)

Exam Prep For Serving it Right (SIR) Enroll now in our Exam Prep for Serving It Right (SIR) to help you prepare for the provincial exam. This tool is great assessment tool for those who wish to seek employment in the hospitality field. The cost

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RBS – Responsible Beverage Service

Enroll now in our RBS – Responsible Beverage Service training to help you prepare for responsible alcohol service. This training is great tool for those who wish to seek employment in the hospitality field. The cost is only $9.99 for 15 days of access.  

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RBS: ToolBox – Attendant Guide to Mystery Shops

Many businesses are committed to providing customers and guests with exceptional service and a fantastic experience! To achieve this – they do mystery shopping of their locations to evaluate the stores, product display, and get feedback on the customer experience. To Make it a Habit

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