Professional Record Suspension & Criminal Record Services in Canada
At Sting Investigations, we help Canadians understand and navigate the Record Suspension process (formerly called a pardon). A criminal record can affect employment, travel, housing, volunteering, professional licensing, immigration applications, and peace of mind.
Our confidential Record Suspension services are designed to help eligible individuals understand eligibility, timelines, the application process and move forward by reducing the impact of a past criminal conviction.
Whether you are applying for a job, pursuing a professional career, or trying to clear barriers caused by a criminal record, our experienced team can guide you through the process.
What is a Record Suspension (PARDON) in Canada?
A Record Suspension (formerly known as a pardon) is a legal process issued by the Parole Board of Canada that may help Canadians move forward by having a person’s eligible criminal record kept seperate and apart from active criminal records maintained in the RCMP and Canadian Police Information Centre (CPIC). This process involves a thorough application and review and, if granted, allows for a fresh start by setting aside past convictions.
IMPORTANT
The Parole Board of Canada has created a step-by-step-instructions and pay the application processing fee of $50.00. A NEW Processing Fee form has replaced the old credit card form.
Please download it using this link.
IS a record suspension right for you?
Many Canadians apply for a Record Suspension to:
- Move beyond past mistakes
- Improve future opportunities
- Protect personal and family reputation
- Pass criminal background checks
- Improve chances of professional training and licensing
- Reduce stigma associated with a criminal record
- Support immigration or travel goals
A Record Suspension does not erase a criminal conviction, but it can help prevent your criminal record from appearing during many standard background checks in Canada.
trusted criminal record & investigation services
With more than 20 years in the industry, we have supported individuals across Canada in successfully completing the record suspension process.
At Sting Investigations, we are committed to:
- Confidential service
- Professional guidance
- Accurate information
- Personalized support
- Clear communication throughout the process
We understand that every situation is unique and we work with clients respectfully and professionally.
Are you eligibile for a pardon / record suspension?
You may be eligible if:
- All jail time, probation, and conditional sentences are completed
- All fines, surcharges, and restitution have been paid
- You have completed all court-ordered conditions
- You have satisfied the required waiting period
- You have not been convicted of a new criminal offence during the waiting period
Some offences and criminal histories may make a person ineligible under Canadian law.
At Sting Investigations, we can help review your situation and explain your available options.
Record Suspension Support Packages
OPTION 1 - Starter Package – $95
Basic / Entry-Level Support
✔ RCMP-accredited fingerprinting
✔ Submission for criminal record check
✔ Eligibility Check & Application Checklist
✔ Fast and secure processing
Ideal for self-directed applicants APPLY NOW
Option 2 - Pathway Package – $395
Mid-Level Guided Support
✔ RCMP-accredited fingerprinting included
✔ Application guidance
✔ 1:1 support session
✔ Phone/email support
✔ Ongoing support until submission for 6 months
✔ Parole Board application fee ($50 included)
Ideal balance of support and affordability APPLY NOW
Option 3 - Full Support Package – $695
Premium / Full-Service Support
✔ Full eligibility assessment
✔ Accredited fingerprinting
✔ Court & police document guidance
✔ Application completion support
✔ Measurable benefit assistance
✔ Full application review before submission
✔ Personalized support every step of the way until submission for 12 months
✔ Parole Board application fee ($50 included)
Done-with-you service for highest success APPLY NOW
Flexible Payment Plans Available
- Monthly or split into 2-4 easy payments
- Start with a deposit, no hidden fees
- Designed to reduce financial barriers
Government & Additional Costs
Additional possible costs may include:
- Parole Board of Canada application fee: $50
- Local police record checks
- Court document requests (each jurisdiction)
- Extra fingerprinting copies (if required)
These fees are paid directly to government or third-party agencies and are not included in service fees.
Step-by-step Process
Book a free info session and eligibility check to confirm eligibility and requirements.
Complete accredited fingerprinting to obtain your certified criminal record check.
Request official records from every court where charges occurred.
Obtain a police record check from your current local police service.
Write how clearing your record will improve your employment, housing, or education opportunities.
Provide valid government-issued identification (photo ID + proof of status/citizenship).
Complete all required record suspension application forms.
We review your full application and submit it with your $50 to the Parole Board of Canada.
Timeline
- 1–6 months: Gather documents and complete application
- 6–18 months: Government processing and decision
Funding Support Letter Available
If you require financial assistance, we can provide a funding support letter for submission to First Nation band offices, sponsoring agencies and/or training/employment funding programs.
This letter includes:
Program breakdown
Cost summary
Service explanation
Funding justification
Helps reduce financial barriers to starting your application
Free Weekly Info Sessions
Join a free session (every Tuesday or by request) to:
- Check eligibility
- Learn the process
- Understand required documents
Start Your Record Suspension Today
Clearing your record can open doors to employment, housing, and a fresh start.
👉 Book your free consultation
👉 Choose your support package
👉 Begin your application today
Client Testimonials
FAQ's
A record suspension removes your criminal record from public visibility under the Criminal Records Act. It can help improve access to employment, training, housing, and volunteering opportunities.
Eligibility depends on factors such as:
- Completing your full sentence (including fines and probation)
- Waiting 5 or 10 years depending on the offence
- Having a limited number of serious convictions
- Not having certain serious offences listed under the Criminal Records Act
If you are unsure, we can complete an eligibility check with you.
No, it sets your record aside so it doesn’t show in most background checks.
1–6 months to prepare + 6–18 months for processing.
Processing times vary depending on your case and how quickly documents are gathered. On average, it can take several months once your application is submitted to the Parole Board of Canada.
You can apply if you were convicted as an adult under a federal act or regulation in Canada, or for an offense from another country transferred to Canada under the Transfer of Offenders Act.
The waiting period starts only after completing all sentences, including incarceration, conditional sentences, parole, probation, and the payment of all fines, surcharges, restitution, and compensation.
Yes. Accredited fingerprinting is required for a record suspension application in Canada. We offer mobile fingerprinting services to make this easier.
Take the free eligibility check or book a consultation.
You may need:
- RCMP fingerprint-based criminal record check
- Court documents for each conviction
- Local police checks
- Proof that fines and sentences are completed
We help guide you through collecting everything.
Yes. We provide step-by-step support including:
- Eligibility screening
- Fingerprinting (mobile service available)
- Form completion assistance
- Document review
- Full application support packages
That’s okay. Many people don’t have complete records. We can help guide you on how to request or retrieve this information.
In some cases, Band or community funding may be available if the service is delivered as part of a workshop or training program. We can provide letters and invoices for funding support.
Yes. We run free online information sessions every Tuesday, or upon request for groups and community organizations.
You can:
- Join a free info session
- Complete an eligibility check
- Choose a support package
- Book your appointment